- Customer Service
- Product Recalls
2025 Recalls
Recall date: March 20, 2025
Sensio Recalls Steam Espresso Machines Due to Burn and Laceration Hazards
JCPenney Sub-Lot:
780-6370 (Model 22395)
2024 Recalls
Recall date: October 10, 2024
Fisher-Price Recalls More than 2 Million Snuga Infant Swings Due to Suffocation Hazard After 5 Deaths Reported
JCPenney Sub-Lot:
343-1646 (Sweet Snugapuppy™ Swing (Model DRG43))
Recall date: April 4, 2024
Two Million Black+Decker® Garment Steamers Recalled by Empower Brands in Major Recall Expansion Due to Burn Hazard; Refund Now Offered
JCPenney Sub-Lot:
801-0114 801-0666 801-0529
Recall date: February 8, 2024
Vornado Recalls Two Million Handheld Garment Steamers Due to Serious Burn Hazard
JCPenney Sub-Lot:
801-5682 (Steamfast Handheld Garment Steamers, white, Model SF-425) 801-4106 (Steamfast Handheld Garment Steamers, white, Model SF-440) 801-5683 (Steamfast Handheld Garment Steamers, white, Model SF-445) 801-2279 (Sharper Image Handheld Garment Steamer, white, Model SI-428) 801-4116 (Vornado Handheld Garment Steamer, black, Model VS-410)
Consumer Letter
Recall date: February 1, 2024
BISSELL Recalls Multi Reach Hand and Floor Vacuum Cleaners Due to Fire Hazard
JCPenney Sub-Lot: 869-0430 (Model 2151)
Recall date: January 04, 2024
Homedics Recalls Massagers Due to Fire and Burn Hazards
JCPenney Sub-Lot: 864-1691
2023 Recalls
Recall date: May 4, 2023
Walker Edison Furniture Recalls Twin Over Twin Bunk Beds Due to Fall and Impact Hazards
JCPenney Sub-Lot: 790-0850, 790-0851, 790-0852, 790-7947
Recall date: May 18, 2023
Empower Brands Recalls PowerXL Stuffed Wafflizer Waffle Makers Due to Burn Hazard
JCPenney Sub-Lot: 780-2141 (Model number: ESWM02 (5”))
Recall date: June 1, 2023
Empower Brands Recalls Power XL Self-Cleaning Juicers Due to Laceration and Ingestion Hazards
JCPenney Sub-Lot: 780-0140 (Model: SHL96)
Recall date: August 10, 2023
Sensio Recalls Bella, Bella Pro Series, Cooks and Crux Electric and Stovetop Pressure Cookers Due to Burn Hazard
JCPenney Sub-Lot: 780-3857 (Brand: Cooks; Item No.: 22276)
780-3058 (Brand: Bella; Item No.: 14467)
Recall date: December 14, 2023
Empower Brands Recalls Power XL Dual Basket Air Fryers Due to Burn Hazard
JCPenney Sub-Lot: 780-5735 (DUAF-10 (10 qt), 780-4795 (DUAF-005 (9 qt))
Recall date: December 28, 2023
BlendJet Recalls 4.8 Million BlendJet 2 Portable Blenders Due to Fire and Laceration Hazards
JCPenney Sub-Lot:
780-5625, 780-5626, 780-5627, 780-5628, 780-5629, 780-5630, 780-5631, 780-5632
780-6326, 780-6327, 780-6328, 780-6329, 780-6330, 780-6331, 780-6332, 780-6333, 780-6334, 780-6335, 780-6336, 780-6337
2022 Recalls
Recall date: May 5, 2022
Linum Home Textiles Recalls Children’s Robes Due to Violation of Federal Flammability Standards and Burn Hazard
JCPenney Sub-Lot: 650-0154, 650-2820, 650-0155, 740-0687, 650-0156, 740-0558, 650-0157, 740-0559, 650-0158, 740-0560, 650-0159
Recall date: September 27, 2022
MerchSource, in coordination with the U.S. Food and Drug Administration (FDA), is conducting a recall of the Sharper Image UV Sanitizing Portable Wand for possible exposure to unsafe levels of radiation. JCPenney Sub-Lot: 683-7127
JCPenney Sub-Lot: 683-7127
Recall date: October 13, 2022
Children’s Sleepwear Recalled Due to Violation of Federal Flammability Standards and Burn Hazard; Imported by Jammers Apparel Group; Sold Exclusively at JCPenney
JCPenney Sub-Lot: 307-0559
Recall date: November 3, 2022
The steamers can expel, spray or leak hot water during use, posing a burn hazard to consumers.
JCPenney Sub-Lot: 801-0529
2021 Recalls
Recall date: August 18, 2021
Hallmark Recalls Teethers Due to Choking Hazard
Recall Date - 5/26/2021
JCPenney Recalls Girls Puffer Jackets Due to Entanglement Hazard
JCPenney Sub-Lot: 302-0223
JCPenney Sub-Lot: 302-0223
Recall date: June 3, 2021
Fisher-Price Recalls 4-in-1 Rock ‘n Glide Soothers After Four Infant Deaths; 2-in-1 Soothe ‘n Play Gliders Also Recalled
JCPenney Sub-Lot: 343-1003
2020 Recalls
Recall Date - 11/4/2020
Walker Edison Recalls Chests Due to Tip-Over and Entrapment Hazards
JCPenney Sub-Lot: 790-0395, 790-0396, 790-0397
JCPenney Sub-Lot: 790-0395, 790-0396, 790-0397